Terms and conditions

Last updated: 9 November 2026

These terms apply to tours booked directly with Taste Rio Tours Ltda (CNPJ 52.479.361/0001-66, "Taste Rio", "we") on tasterio.com, by WhatsApp or by e-mail. If you booked through Airbnb, Viator, Tripadvisor, GetYourGuide, Civitatis, ToursByLocals or another platform, that platform's terms and cancellation policy apply to your booking.

Taste Rio is a tourism agency registered with CADASTUR (Brazil's Ministry of Tourism). We hold civil liability insurance of up to R$ 500,000.

1. Your booking

  • A booking is confirmed when you receive our confirmation e-mail. For quoted tours, it's confirmed when we receive the deposit.
  • Prices are in Brazilian reais (BRL) and include everything listed on the tour page. Amounts in other currencies are estimates only.
  • Please check your booking details (date, time, number of guests, contact details) and tell us straight away if anything is wrong.

2. Bar Food Tour (open small group)

  • Tuesday to Saturday at 7 pm, Sundays at 6 pm. No tours on Mondays.
  • Maximum 8 guests. The tour runs even with 1 guest.
  • Cancellation: free cancellation with a full refund up to 24 hours before the start. No refund within 24 hours of the start or for no-shows.

3. Private tours booked online

(Private Bar Food Tour and private city tours: Sugarloaf + 2 Bars, Rio Classic Full Day, Christ the Redeemer + Sugarloaf)

  • Paid in full when you book. City tours must be booked at least 14 days ahead.
  • Cancellation:
You cancel Refund
7 days or more before the tour 100%
From 7 days to 72 hours before 50%
Less than 72 hours before, or no-show No refund
  • You can change the date once, free of charge, up to 72 hours before the tour, subject to availability.

4. Quoted tours (groups, companies, custom tours)

  • 50% deposit to confirm, 50% up to 48 hours before the tour.
  • The cancellation terms are stated in your quote. If the quote says nothing, section 3 applies.

5. If we cancel or change a tour

  • If we have to cancel (for example because of illness, a safety issue, severe weather or the closure of an attraction such as Sugarloaf or Christ the Redeemer), we offer you a new date or a full refund, as you prefer.
  • Tours run rain or shine. We only cancel for weather that makes the tour unsafe.
  • The bars and the menu on the Bar Food Tour are a surprise and may change from tour to tour, depending on the season and availability. This is not a reason for a refund.

6. Meeting point and late arrival

  • Bar Food Tour: lobby of Hotel Atlântico Copacabana, Rua Siqueira Campos, 90 – Copacabana. The hotel has several branches; please use this exact address.
  • Please arrive 5–10 minutes early. We wait 5 minutes after the start time; after that the tour leaves and a late arrival counts as a no-show.
  • Private city tours: we pick you up at your hotel at the agreed time.

7. Food, drinks and health

  • Alcohol is served only to guests aged 18 or over. Guests aged 13–17 are welcome on food tours with an adult and receive non-alcoholic drinks.
  • The Bar Food Tour is not suitable for vegetarians or vegans. Pescatarians are welcome.
  • Tell us about allergies and dietary needs when you book. We do our best to adapt, but bar kitchens handle many ingredients and we can't guarantee that food is free of allergens.
  • Please drink responsibly. We may refuse drinks to, or ask to leave, any guest whose behaviour puts themselves or others at risk, with no refund.

8. Your responsibilities

  • Tours involve walking in the city. Wear comfortable shoes and look after your belongings.
  • Tell us before booking about any mobility needs, so we can advise you.
  • Children and teenagers must be accompanied by a responsible adult at all times.

9. Liability

We are responsible for providing the tour as described, with due care. We are not responsible for losses caused by events outside our control (force majeure), by third parties not acting on our behalf, or by guests not following our guidance.

10. Complaints

If something goes wrong, please tell us during the tour or write to info@tasterio.com. We reply within 2 business days.

11. Law

These terms are governed by Brazilian law. The courts of the city of Rio de Janeiro have jurisdiction.

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